Frequently Asked Questions

What types of payment do you accept?

We accept these payments methods.

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Shop Pay
  • UnionPay
  • PayPal

You Is delivery free?

  • Yes, we offer free shipping for all orders within Australia.

What currency is the store and it's products in?

  • All products displayed on our website are in AUD.

How long will my delivery take?

  • Our Order cut-off Time: 17.00 pm (GMT+10:00) Australian Eastern Standard Time (Sydney).
  • Handling time: 1-2 days (Monday – Friday)
  • Transit time: 7-8 days. (Monday – Friday)

Whats the time period of returns?

You can return the goods within 30 days of receiving them.

Can I cancel my order?

Once an order has been placed, it cannot be cancelled.

Contact Us

Store Name: Coastalpaw
Address: Utrechtseweg 341, Amersfoort, Utrecht, 3818 EL, The Netherlands.

Phone Number: +31657258054
E-mail: info@coastalpaw.com

Opening hours:
Mon-Fri: 09:30 am - 18:00 pm
Sat: 12:00 pm - 17:00 pm

(GMT+10:00) Australian Eastern Standard Time (Sydney).

We aim to reply you in 1-2 days.