Shipping and Delivery Policy
Our current shipping policy only applies to Australia.
Shipping Method: Orders are usually shipped by using UPS, FedEx, and DHL.
Handling Time, Transit Time and Order Cutoff Time:
- Our Order cut-off Time: 05:00 pm (GMT+10:00) Australian Eastern Standard Time (Sydney).
- Handling time: 1-2 days (Monday – Friday)
- Transit time: 7-8 days (Monday – Friday)
- Shipping Rate: Free shipping for all orders within Australia.
Shipping Status:
You'll get a shipment confirmation email with your tracking number as soon as your purchase ships. Don't worry if you don't immediately get a shipment confirmation email! You can also visit our website at any time and click on the Track Your Order page to view the current status of your order. We'll make sure to deliver the items by the delivery date or dates specified at checkout because we are aware of them.
Contact Information:
Store Name: Coastalpaw
Address: Utrechtseweg 341, Amersfoort, Utrecht, 3818 EL, The Netherlands.
Phone Number: +31653822818
E-mail: info@coastalpaw.com
Opening hours:
Mon-Fri: 09:30 am - 06:00 pm
Sat: 12:00 pm - 05:00 pm
(GMT+10:00) Australian Eastern Standard Time (Sydney).
We aim to reply to you in 1-2 days.